Case studies

All South Africans needed to do on election day, 22 April 2009, was make a cross on a piece of paper. But for the Independent Electoral Commission (IEC), this is where a robust and secure counting process began.

After closing the voting process in more than 20,000 voting districts, boxes full of ballots are sent to 297 counting stations in relevant municipal areas, countrywide.

Dr Morton & Partners is a large radiology business, with over 20,000 patients passing through its nine Western Cape-based practices every month. Each patient visit generates a plethora of documentation: a GP referral letter, proof of medical aid, medical aid authorisation (when needed) and other clinical information.

Dr Tuft & Partners runs three radiology practices in the Western Cape. As the business grew, it was becoming increasingly difficult to manage the many documents that were part of each patient's visit.

Typically these would include a GP referral letter, proof of medical aid, medical aid authorisation (when needed) as well as any other clinical information.