Our software solutions fall into two categories:

Capture and recognition software

Our software range takes what you've scanned and lets you enhance it, index and search it (through optical character recognition), share and collaborate on it, distribute it, preserve and store it securely. Form recognition software converts mountains of surveys and forms to molehills; ideal for government departments, financial institutions and any other organisation that collects information through tools like application forms.

It will take less time for your staff to capture the information needed for your business processes and knowledge base. You can make information available in ways you’ve never been able to before. Information that was previously inaccessible in filing cabinets can now be shared across your organisation at the click of a mouse. And FirstCoast has a reputation for providing reliable service and support plans with all our hardware solutions.

View our capture and recogition software products.

Document management and workflow

From off-the-shelf data repositories to customised Enterprise Content Management (ECM), Document Management System (DMS) or workflow solutions, we'll help you store and manage your documents. These systems grant users instant, global access to business information through a variety of interfaces, including customised web platforms. Varying levels of access permissions can be assigned to users, ensuring that information is always in the correct hands.

Workflow is the process whereby documents pass through the hands of one person to the next in order to achieve a final outcome of a business process. Raising and issuing purchase orders, signing or obtaining proof of delivery slips and issuing invoices are just some examples. This can have a huge impact on your company's efficiency, turnaround times, cashflow and profitability. Delays are reduced; documents don't go astray; there's less scope for error; customer service is improved and performance is monitored.

The upside? Fast access to valuable information is available on a shared platform; better customer service and response times; streamlined operational efficiency; new revenue opportunities are created and cashflow improves. All our document management and workflow systems are backed by FirstCoast's comprehensive service and support.

View our document management and workflow products.

We offer a range of software products, compatible with any scanning equipment, that help you make the most of your digital documents. Capture and recognition software electronically recognises and organises content. Document and enterprise content management solutions will streamline your business processes.