6 benefits of process automation for every business

Results! Process automation and AI can take care of lower value-add jobs and tasks and focus employees on activities that will result in improved business metrics. Very often lower value-add tasks serve as a stepping stone for higher value-added jobs. A good example of this is a customer-care employee who channels enquiries while they could […]

Start slow, work fast

I am currently posting a series of articles and info pieces about how to break down your digital transformation journey into manageable small steps. The first in the series was posted last week and over the next few weeks I will try and cover all the basic topics, tips, and stumbling blocks. In last week’s […]