FREQUENTLY ASKED 
QUESTIONS

It is the adoption of new technology and processes enabling the move away from a paper-based analogue solution and embracing an electronic paper-free future.

A digital transformation project involves a number of steps, such as:

  • The digital adoption of new technology, tools, software, and platforms, to maintain or gain a competitive advantage
  • IT modernisation, from infrastructure to hardware to software
  • Implementation of digital-first business strategies
  • Refocusing efforts on the customer experience

 

These disparate efforts follow global trends that prioritise customers and technology. 

Such trends contrast to “old-fashioned” business models that follow waterfall design approaches

Now! The sooner you begin the process the sooner you start eliminating your reliance on ‘old school’ processes and begin your move into the future.

This answer also depends on a number of factors, such as:

  • The industry or marketplace
  • Budget constraints
  • A company’s long-term strategy

 

Other factors may also come into play, such as government regulation or legal hurdles. Healthcare and finance, for instance, have more to consider when it comes to transformation.

However, as a general rule, the sooner the better.

Companies should stay ahead of the curve, rather than try to catch up to it.

These are many and start with reducing the amount of rental you pay for floor space used only to store paper. Next you provide more accuracy combined with quicker access to all your documents available at the click of a button.

One of the most important questions is: why digital transformation?

Some of the biggest benefits include:

  • A competitive advantage in the marketplace
  • Improved technology capabilities and technical capacities
  • Business models that are more cost-effective and streamlined
  • Innovative, adaptable corporate cultures

 

Among others.

The sooner a company can adopt digital technology, transform its business, and evolve, the greater the rewards it will reap.

99% of the documents you keep and store are not as result of any legal requirement. SARS for example insist you keep a record for 5 years but will never want you to present the original but ask you to submit a copy via e-filing with a cap of 2MB.

Yes. You can also ensure that with the correct Document Management Solution you can use audit tracking to see who worked on it last, as well as employ version control, to know that you are always looking at the latest version of the document.

Yes, using the correct indexing and capture software you can eliminate all errors.

This is a loaded question as it depends on how many physical documents you need to process but using a professional dedicated scanner at 20KB per page you can store a lot in very little space without compromising on quality.

Yes, a dedicated Document Management Solution will enable multiple departments to be loaded with restricted access.

Very easy, paper in, push ‘scan’, done! The dedicated scanner will index, sort and save your documents in the right place, add a character recognition layer to make your document searchable and integrate with your document management solution.

Yes, we would recommend that is the way to start the process, one department at a time.

With the correct software the process is simple and the scan profiles ensure the process is followed by default.

We provide this and will hold your hand for the initial stages until you are up and running on your own. Should you stumble, a quick call to us and you will be on the way again.